Delivery Policy

Fast, reliable delivery of portable office solutions across Bangalore and surrounding areas.

Delivery Policy

Last updated: January 15, 2025

At Saman Portable Office Solutions, we understand that timely delivery is crucial for your business operations. Our comprehensive delivery policy ensures that your portable office solutions reach you safely and on schedule.

Delivery Coverage Areas

Primary Coverage

Bangalore City and surrounding areas within 50km radius

Extended Coverage

Greater Bangalore, Whitefield, Electronic City, and nearby industrial areas

Delivery Timeline

Standard Delivery

3-5 business days from order confirmation

Express Delivery

1-2 business days (additional charges apply)

Delivery Process

1

Order Confirmation

Once your order is confirmed, our team will contact you within 24 hours to schedule delivery.

2

Site Assessment

Our delivery team will assess your site to ensure proper access and placement requirements.

3

Delivery & Installation

Professional delivery and basic installation at your specified location.

4

Quality Check

Final inspection to ensure everything meets our quality standards.

Delivery Requirements

Important Information

  • Clear access to the delivery location (minimum 3 meters width)
  • Level ground surface for proper placement
  • Someone must be present at the delivery location
  • All necessary permits and permissions must be obtained
  • Payment must be completed before delivery

Delivery Charges

Free Delivery

Within 25km of Bangalore city center

Additional Charges

₹2,000 - ₹5,000 for areas beyond 25km

Special Delivery Services

Express Delivery

Priority delivery within 24-48 hours for urgent requirements.

Additional ₹3,000

Weekend Delivery

Delivery on weekends and holidays for your convenience.

Additional ₹1,500

Delivery Tracking

We provide real-time delivery tracking through:

  • SMS updates at key delivery milestones
  • WhatsApp notifications with delivery status
  • Phone call from our delivery team 1 hour before arrival
  • Online tracking portal (coming soon)

Delivery Delays

While we strive for on-time delivery, certain circumstances may cause delays:

  • Adverse weather conditions
  • Traffic congestion or road closures
  • Site access issues
  • Unforeseen technical difficulties

In case of delays, we will immediately notify you and provide an updated delivery timeline.

Post-Delivery Support

After delivery, our support team will:

  • Ensure proper setup and functionality
  • Provide basic usage instructions
  • Address any immediate concerns
  • Schedule follow-up maintenance if required

Contact Information

For delivery-related inquiries or to schedule delivery:

Delivery Hotline: +91 80 4680 9920
Customer Service: +91 80 4680 9920

Need Immediate Assistance?

For urgent delivery requirements or special arrangements, please contact our delivery team directly.